1. Information you provide
Pictag may process account information, support messages, purchase-related information, images selected for tagging, metadata you enter or generate, and export or marketplace-preparation data required for the requested workflow.
2. Manual Tagging
Manual Tagging is designed to work with the files selected in the browser and does not require Pictag Credits. Pictag is not intended to act as permanent cloud storage for the original image collection.
3. Smart AI Tagging
When Smart AI Tagging is requested, image data necessary for the analysis may be sent to the configured AI service so unique metadata can be generated. The applicable provider may process that data under its own terms and privacy policy.
4. Exports and distribution
Export files may contain titles, descriptions, keywords, filenames and other fields required by the selected format. Where a direct marketplace distribution integration is available, Pictag may process the data and authorization information required to send the user's selected submission to that marketplace.
5. Payments
Credit-pack payments may be processed by third-party payment providers. Pictag does not need to store full payment-card details when those details are handled by the payment provider.
6. Technical and analytics data
Pictag may process ordinary service logs, device or browser information, security events, cookie preferences and analytics data needed to operate, protect and understand the service, subject to applicable consent requirements.
7. Retention
Data is retained only as long as reasonably necessary for the service, legal obligations, security, accounting, support and dispute handling. Different categories of data may have different retention periods.
8. Security
Pictag uses reasonable technical and organizational safeguards appropriate to the service. No online system can guarantee absolute security.
9. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to certain processing of your personal data. Requests can be sent to support@pictag.ai.
10. Changes
Material changes to this Policy will be published on this page with a revised effective date.